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Chairperson's Mailbox |
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We welcome you to write to the "Chairperson's
Mailbox" to provide your opinions or suggestions
to the Taiwan Area National Freeway Bureau. On
receiving your letter, we shall immediately pass
on the valuable information to the responsible
business units for their careful handling, and
reply to you within 14 days. We sincerely
welcome you to make good use of this mailbox,
and shall always refer to your precious feedback
when we establish relevant policies in future.
A. Handling Principles
1. In accordance with Paragraph 1, Article 173
of the Administrative Procedure Act, the
petition shall be left unattended if the
petition gives no concrete substance or does not
give true name or address.
2. Please fill in all the columns accurately and
completely, otherwise the Bureau may refuse to
handle the case.
B. Mail Handling Procedures
After you have sent the petition letter, you
will receive a confirmation letter issued by the
Bureau to verify the e-mail address provided by
you. We would remind you to write down the
online document registration number prompted
when you finish the online message writing. This
will enable you to check from the website, at
any convenient time, the progress of the case
and our response to you. Please note: if your
e-mail address is registered with Yahoo,
Hotmail, or PC home, who provide free-mail
boxes, the notification letters from us may be
misclassified as sales letters. If you do not
receive the confirmation from us, therefore,
please try to locate them in the junk mail box
and reset the message as a safe mail to avoid
missing any e-mails.
C. Important Notes to Activate the Petition
Letters:
1. You may click the "Chairperson's Mail Box" and
access to "Check the Progress" to check the
progress in handling the case, in the meantime
activate the letter. If the status is "not yet
activated/confirmed", please click the
"Activate" button. We shall process the case and
reply to you within the shortest working days
possible |
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